My Saturday with Lorna

Mention the name Lorna Cordeiro and 95 per cent of the Goan community will know exactly who you’re talking about Continue reading My Saturday with Lorna


Call Centre Caricatures

Working in a call centre definitely has its moments. There’s a great team, solid banter and some ridiculous customers. Over the past year and a half, I’ve come to realise that though there’re a number of people phoning in daily, they can all fit into seven different categories. Continue reading Call Centre Caricatures